EV Charging FAQs

EV Charging & Installation FAQs

How long does it take for a EV charge point to be installed?

An average install takes around 3 hours, non-standard installs can take longer depending what is required.

What qualifies as a standard install?

Approximately 75% of installs are standard, non-standard installs most commonly are much longer/awkward cable runs, old type fuse boards or not having an isolator.

How often do you need to charge an electric vehicle?

This will depend largely on your usage, however todays EV’s routinely have 200+mile ranges, meaning in lots of circumstances one or 2 charge sessions a week is enough.

What is a home EV charger grant, and how can I apply for it?

OZEV (Office for Zero Emission Vehicles) Are responsible for the grants, domestically there is a £350 grant available to renters and owner/renters of flats or apartments.

Can I charge my EV while it’s raining?

Yes, all EV charge point plugs are designed to be used outdoors, including in the rain

What is the lifespan of an EV charger?

Typically your charge point will come with a 3-5 year warranty, however it’s reasonable to expect a lifespan beyond this.

Can I install an EV charger on a rented property?

Yes, with the owners permission, there’s even a grant for this.

Will my power be switched off?

Yes, although in most cases for less than 30 mins.

Can anyone else use my charger if I am away from home?

No, most EV charge points can be locked out so you control who has access.

Do I need Wi-Fi?

It’s preferable, but not essential wi-fi allows full use of app integrations and remote diagnostics.

What’s the benefits of tethered v untethered?

Tethered charge points offer much greater convenience, saving having to utilise the cable supplied with the car, each time you need to charge.

How log does it take to charge an electric car?

This is possible but not recommended, this method of charging is very slow and unsafe as it lacks the safety features built in as standard to a dedicated EV charge point.

Does it make a difference if I have a hybrid car?

If you have a plug in hybrid, you can install an EV charge point, most Hybrid’s are on the OZEV approved list making them grant eligible.

Home Charging Assessment Specific Questions

Can’t locate/Identify my fuse cut-out rating:

The rating is usually shown as a sticker, on the casing or be embossed on the casing, in some instances their may not be any rating shown, if you cannot see one, simply upload a picture and move on.

What’s my M-Pan?

Meter Point Administration Number, usually found on your electric bill/statement, also known as a supply number

Can’t find a supply isolator.

If you have an isolator fitted it will be very near the main fuse/incoming power supply, if you can’t see one, there probably isn’t one installed.

My fuse board has no space, can I still have an install, will I need to have a board upgrade?

Not necessarily, there are other installation methods and it may be possible to make adjustments to the board to accommodate the EV charge point.

Can’t see any earth bonding.

The earth bonding will need to be carried out prior to install, a quote for this work can be arranged.

I’m struggling to get the pictures; can someone help me?

Yes of course, just get in touch with Qvanta customer services, we’ll be happy to help

My garage is detached from the house can it be installed in/on there?

It is possible, however it’s necessary to run a cable from the incoming power/fuse board to the install location, in most cases to a detached garage this will be a non-standard install and incur additional costs.

EV Charging & Installation FAQs

Home Charging Assessment Specific Questions

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